Registration & Fees
The White House is registered with The Care Quality Commission, under The Care Standards Act April 2002.
The White House is on the preferred list of Residential Homes,
Registration No. H540002141. Registered for 42 Residents.
Registered to Care for the following Client Categories:
OP Old Age – Not under 65 years
MD Mental Disorder other than Mental Handicap – Not under 55 years
DE People who have a diagnosis of one of the variable forms of Dementia.
The CQC rating is GOOD
Inspection reports are available on the C.Q.C. website: www.cqc.org.uk
CALENDAR MONTHLY FEES.
Which include hairdressing, chiropody, outings, activities, etc.
Main House
Single Room – (no en suite ) £2,800 per calendar month (£646 per week)
Short Stay – £110.00 per day/night RESPITE AVAILABLE FOR 2010
Day care – £65.00 per day LIMITED DAY CARE PLACES AVAILABLE
Hedge End, Bishops Waltham & Botley Unit Units ( All en suite)
£3,950 per calendar month. (£912-00 per week)
Written comments/feedback received during 2009.
• We will ever be grateful for the love & care he was given whilst with you, love to you all especially those in Bishops Waltham Unit.
• Just a few words to say how much I have appreciated the kindness from you & your staff. You always helped me & always had time to talk when I needed advise, but especially during X’s last days I was able to be with him, thanks for you consideration of me.
• Thank you for you devoted care of X over the year he spent with you. We know he was very happy staying at The White House & was fond of you all.
• I would like to thank you personally for all the wonderful & respectful care you show towards my Mum & all the other residents, in a very challenging job with all deifferent types of forms of dementia. I truly appreciate what you do caring for her & all the other residents.
• I would just like to say thank you so much for the gentle & sensitive way you handled X’s situation yesterday I really did appreciate it.
Feedback from the 24 returned customer satisfaction survey forms for 2010:-
Each form has 5 areas for scoring of Excellent. Good. Average. Poor.
Results for Main House & the Units overall:-
52 Excellent. 44 Good. 9 Average. 0 Poor.
Day Centre:- From 5 forms returned.
20 Excellent. 2 Good. 1 Average. 0 Poor.